Management and administration
MICROCREDENTIAL COURSE: Service Management
Type
lifelong learning
University
Saarland University (Germany)
Modality
In Person
Lecturer
Julia Senni, M.A.
Language
English
Location
Saarland University Campus Saarbrücken
Max participants
30
Tutor
n.a.
Summary
Concepts and tools in service management; delivering quality services; service as competitive advantage.
Description
TARGET GROUP: Managers across industries (not only service companies)
COST: €849
REGISTRATION: https://www.eiabm.de/zertifikate-2/#kontaktus
PARTICIPANT'S OBLIGATIONS: Participation, group work, exam
COMPETENCES: Managing services, improving competitiveness, applying service concepts
Go To Course
Started
Credits
3
Duration
3 Days
Start Date
10 December 2025
End Date
12 March 2026
